For the amount of money i spent this was very disa...

For the amount of money i spent this was very disappointing. Our room was dirty. stuff split all over the walls. The bathrooms and sheets were clean though. Customer service is severely lacking. i bought something in there very busy gift shop. the cashier was the only one working an courteous. There were two other employees in there talking to each other and when asked to help bag my purchases they never looked up. they grabbed a bag and held it out for me to bag my own things. while eating dinner in the koo restaurant I saw one of the same employees from the gift shop in the restaurant hanging on an employee there. also I did not get my cup refilled. even though i held it in the air and yelled i would like some more coffee. my husband had to get up and get my coffee. that night we went to the coffee bar and the girl helping us there was not able to do math. The pool how ever was fun. very full of chlorine, and very very busy. This place needs to send their management to Disney or learn some lessons. very disappointing.