J

Javier Gaona
Review of Priority Pay

4 years ago

I have had several bad experiences. The worst cust...

I have had several bad experiences. The worst customer service I have ever dealt with. They withheld funds without notice several times. Because they did not properly set up my account, I had tax withholdings two separate times. It is difficult to get a hold of anyone. I have a new merchant service that I am paying on top of this one because they are that bad, and I am just waiting for my contract to expire. I called to quit, was promised a phone call. Then received an email with a cancellation form, alerting me of the cancellation fee. I am convinced that it is a scam. Priority Payments uses other 3rd party companies, such as Anovia, but for some reason all recording and prompts are the same. I have been hung up by their answering system several times, or they lead to a dead end. This is the first time, that I have made any effort to post a complaint. They are beyond ridiculous, I'm sure it violates laws that I frankly don't want to loose any more time pursuing. Do yourselves a favor and STAY AWAY!!!

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