Susan Newcombe

Review of Grand Hyatt Melbourne

Second time I have had the pleasure of staying at ...

Second time I have had the pleasure of staying at the Grand Hyatt Melbourne. My only comments are always needing to ask fir skim milk in the room, and why, oh why does it still appear that guests are not told exactly how to use their door card to access their floor whe first using the lift? I had to show 3 guests how to do so.