Terrible service from Darryl in Finance.

Terrible service from Darryl in Finance.

Went in and looked at a truck. Sales guy "Bobby" and the manager were fantastic.
We agreed on a deal and I was on my way to see Darryl. Darryl filled out the appropriate paperwork, and told me my credit looked good besides a small hick-up and assured me the deal would be approved. He told me there was no need for me to wait around and the next thing I knew they had taken my trade in and were sending me off in my new truck. A day or two later Darryl calls me and says he has great news and to come in and see him. I drove into the dealership with my bank information expecting to start making payments. Sitting in his office trying not to vomit as the man looks like a sorry version of Elvis, for real no joke :( He tells me I was rejected by numerous banks. He says I was approved for a rating of 13 percent and 7.99 percent interest. Baffled by why they would transfered my trade in and let me leave in a truck in the first place I was disappointed. He tells me that 7.99 is a great rate and pushes me to take it claiming it would be fantastic as I could return it in 7 years and trade it in for a newer truck with a better rate down the road. I told him if that was the case I wouldn't be taking the truck. He suggested I get a cosigner. I spoke to someone who agreed to it, but then changed their mind as it would affect their credit rating later. I then contacted a few more dealers to see if they would be able to get me a better rate than Coquitlam Chrysler. Why? Because as a consumer that is my right. Who wants to pay a higher interest rate if you can get a lower one. Darryl phoned me later in the day. I explained the complication with the cosigner. The next morning I arrived at the dealership to cancel the deal and pick up my vehicle. Daryl was upset and told me that I had wasted his time. Funny how He felt that way since he had wasted mine by sending me off in a truck that wasn't going to be approved for the agreed interest rate in the first place? I kept my cool knowing criminal charges weren't in my interest, for now anyways. He then told me I was making a huge mistake. He called in my salesman and told him if I come into a dealership within the next two years don't waste his time with me. Daryl then told me he sees on my credit beureu that I spoke to two other Dodge dealerships and he questioned my loyalty.

Why would I be loyal to Daryl? He promised me a deal and interest rate then flipped it on me, pressured me into keeping the truck on new aggrement with a higher interest rate which I did not sign for?

Do not waste your time, energy or money dealing with Coquitlam Chrysler. Or Darryl the sad sad Elvis impersonator.

As for Daryl...