Went to get my key reprogrammed and was told it d ...

Went to get my key reprogrammed and was told it d take about 2hrs for both the wait and labor. Ended up waiting 4.5hrs instead because someone down the line dropped the ball about updates (I had to keep coming in and asking after the initial 2hrs) while waiting for the computer and my key to update (they had two computers too so like, huh??). Still cost me $162 for something that only really took 30mins to get done. Granted, Darrel was polite and tried to be accommodating, I m still frustrated everything took so long and was so expensive. Even the vast majority of customers who came after me, finished before me. This is ridiculous. Glad my key and car work now but I was way too close to not making it to work on time.