Kaushik Shivram

Review of Calypso Restaurant & Lounge (J...

The hotel was excellent and the room and the eqipm...

The hotel was excellent and the room and the eqipment in the room were tastefully placed and in great working order. But the main reason why I was impressed with the hotel is down to the hospitality of its staff. The floor manager Marge, was extremely cordial and tended to me with professionalism and care right from the day I arrived to the day I left. I was taken straight to my room and the hotel staff took my passport and credit card (which I wasn't necessarily completely comfortable with) to complete the checkin process when I arrived. I also loved the attention to detail provided by the house cleaning staff (who removed the second pillow from one side of the bed when it was clear that I wasn't using it for 2 days) and the waiters on the 55th floor who greeted me with warmth and remembered my coffee preference every morning and brought it in for me without me having to order them after the 3rd day. Overall I had a wonderful experience at your hotel and I would certainly recommend it to my friends and colleagues and would be a happy patron eager to visit again.