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In short: terrible company, poor quality of the pr...

In short: terrible company, poor quality of the product, poor technical support, dishonest review system on their website, lack of motivation to follow up on anything with their customers.

Here is the issues that I had with this company:
1) Desk stopped working after a couple of weeks (right after I installed second surge protector from Uplift Desk). When I spoke with their support first time, I was told I will receive a call back. Nobody called me back. Their warehouse / warranty department did not bother themselves with communication follow-up, they just kept sending replacement parts leaving it up to me to figure out what I was supposed to do with it.
2) I had to uninstall my monitor arm with 4 monitors fixed to it, disassemble the L-shaped desk and change out all its legs, only to figure out that there was nothing wrong with these legs. The issue was due to their 8-outlet surge protector, which turned out to be incompatible with desk control box. I was able to consistently replicate the issue by powering up the desk through the surge protector and without it.
3) I shipped that surge protector back to UpliftDesk and it was delivered on August 1. Still no refund on August 20th. Sent e-mail to Jeremy Farrar asking where the refund is - no response.
4) I received an e-mail asking to review their surge protectors, so I did. I gave it one star. I bought two of these surge protectors. One was making noise when moved around - turned out its plastic internals were shuttered. I threw it in trash since it was past the return window. Second surge protector was incompatible with control box (as described above). My one-star review did not show up on their website, they censored it. Rating system on their website is fake.
5) This company has lost all credibility in my eyes, so all I can recommend to other potential customers is - stay away! I understand that equipment breaks and things happen, but how the company deals with it reveals their true face... and so far it looks pretty ugly.

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