Lucie Pouponneau

Review of Les Thermes Domaine de Marlioz...

Friendly staff, decent breakfast. Hygiene is there...

Friendly staff, decent breakfast. Hygiene is there, and the Covid measures are well respected.
However what a disappointment.
The interior of our room was carpeted with Here's what we had booked at the base: double room 1 queen bed with kitchenette. The photos made you want! But once you get there: hello the old coated plaster! The dated bathroom with a broken sink smelled strongly of sewage. We had requested a queen size bed, we ended up with two twin beds. It is not at all pleasant when you are a couple to find yourself in a bed that gets hollow in the middle as the days go by. However the bedding was quite comfortable. We had specified when we made our reservation that we were coming for our honeymoon ... No little attention when we arrived. It doesn't matter in itself. But we were greeted with a small 50cl bottle of water and a mini packet of sweets ... It would have been nicer to think there were two of us. Might as well do nothing ... We had a kitchenette, but no equipment on site other than cutlery, plates and two water glasses. No equipment for washing dishes. In short, we should have complained as soon as we arrived, it might have saved us from being disappointed with our stay. Too bad for a honeymoon. In short, the hotel itself is obviously not terrible. But for the price and the claim to be 3 stars, it is largely to be reviewed, and given our disappointment, I would say that it is shameful. Come to think of it next time we book at the Mercure next door, it will be much more worth it.