Big disappointment when arriving at Chateau Laurie...

Big disappointment when arriving at Chateau Laurier. While this is listed as a must visit to Ottawa and the tour guides promote it for a visit and a drink on the terrace, we expected a warm welcome and a quick tour of the area. It was quite different. At the reception a man who stands with a thermometer, who questions you without even saying hello, showing any kind of kindness and neither one nor two, literally kicks you out. Total incomprehension. We are certainly in the Covid summer period, but all places open to the public have adapted to warmly welcome tourists. An emblem such as the Chateau Laurier would therefore not be up to the standards of the smallest tourist places in the country? A simple hello can quite simply make the difference in this kind of situation.