When checking in, the gentleman at the front desk ...

When checking in, the gentleman at the front desk would not conduct business with me. He kept speaking to my husband. I booked the reservation so everything was in my name and he insisted on having my husband sign and confirm our booking?
Our floor smelled horrendous. I had to hold my breath while walking to our room, but was relieved that our room was odorless...
We ordered room service one night, which was nice. After finishing our meal, we followed suit with the rest of the guests on our floor and put our tray outside the door at 10pm. The following morning, tray was still there. Odd, but ok. BUT THE TRAY WAS THERE 2 DAYS LATER? No wonder the hallway smells so bad. The cleaning staff doesn't clean. it wasn't just our tray that was still there, but other neighbor's as well.
On our last morning at 8 am, a knock on the door followed by a 2 second pause then someone using a key to come in the door. I didn't even have time to get out of bed and put a robe on.

Thankful to be done with Sheraton Roma hotel and would normally have recommended this stay to other travelers because of the price/shuttle, but I'd rather pay double in the city than stay here again.