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DO NOT USE THIS SERVICE

DO NOT USE THIS SERVICE
This service deserves NO stars, i collected my car during pouring rain on a dark evening, I was in a hurry to get my young family in the car and home.
My car was strategically parked directly in front of the Exit by Meet and Greet, immediately after leaving the Exit I noticed the tyre was flat and then on closer inspection i had a smashed rear light and bumper (my car had been hit from behind).
I called Meet and Greet immediately and they said they could not help me and I had to go online and report on the Stansted Feedback Form. We were left stranded and had to independently call a tow truck to get us home.
I have since reported the damage to London Stansted Airport Meet & Greet and they are taking no responsibility for the damage. I have refereed them to the website in which they claim 'We will thoroughly investigate complaints using systems which provide accurate timings and data including scanned boarding cards and CCTV footage.' I have asked them to look at the CCTV of my car to see that it arrived without damage and left after being in their care with a flat tyre and smashed light and bumper but they refuse to take any responsibility as I didn't report the damage before leaving the airport.
The company have showed no remorse, or made any effort to investigate the CCTV in the car park. If investigated thoroughly they would clearly see my car was left at the exit for a reason, they damaged my car whilst in possession and left me with a flat tyre and stranded with my family outside the airport.

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