The hotel is very nice and clean. The pool was ama...

The hotel is very nice and clean. The pool was amazing. Loved that they had life jackets for kids. Love that you can do laundry on site for free.

Downside is no diamond lounge. Parking is far from rooms. Room service is only once every 5 days. When I ordered more towels it took over an hour to get them.

Timeshare presentation: They are very very rude if you dont buy. Heard words like "lazy" because we dont like the idea of no room service. As a diamond member we have no reason to need to buy one. We were fed lies about what diamond member status really means in order to try and make a sale. I am embarrassed for Hilton after this. Really makes us rethink using their hotels so much.