My husband and I are Diamond members with Hilton. ...

My husband and I are Diamond members with Hilton. I was here for a conference (at the Hotel) he was here working in the area. Positive notes were the breakfast, what a spread! One night we ate a meal in the bar area, very good! During our 3 night, 4 day stay, our room was never serviced, even with multiple calls and emails with hotel staff. The room was sweltering due to a problem with the heating / cooling system. No refrigerator in the room, and feather pillows on the bed even when requesting a feather free room. As an added annoyance, every time you want to use your vehicle, you have to go to the front desk FIRST to get your ticket validated, if there is a line....there you will wait....and wait. Highly doubtful we will ever stay here again.