Arnel Pedro

Review of Ramada Inn & Suites Downtown V...

We stayed here for a night and my car has been bro...

We stayed here for a night and my car has been broken into at the hotel s parking lot; the hotel charged us $20 for parking fee and also the only fee that was reversed when my car was broken into, no other form of compensation of some sort or any help for cost of repair. It costs me around $800 to repair a 2018 Car. So if anyone is planning to book a hotel, u might have to think twice on choosing this hotel, the parking lot is not safe & if anything happen to your car at the hotel s parking lot- please don t expect them to help you in any form of compensation. Despite the effort of One of the managers who atleast showed her concern & tried to help me but then she has less authority to atleast discount the room charge and she couldn t do anything at all and the ones higher didn t reach out to me even though how many times i tried to get in touch with them, but always get this message from front desk staff i m so sorry sir but they are on a meeting right now . A lot of frustrations i felt & the inconvenience of having a broken car & yet atleast a sorry from the upper management was never received. I know this thing may also happen to anyone, this experience may have been better if the management atleast reach out to me. One of the staff also told me that this wasn t the first time that a car has been broken into at the hotel s parking lot, and yet what could have been done better to prevent this incident from happening? This experience had lost my confidence in staying at Any Ramada hotels worldwide, not just me, my friends & family too.