We went there for our anniversary dinner, i will t...

We went there for our anniversary dinner, i will try to line up item by item from our perspective.
1) reservation;i made reservation 3 weeks ahead explained the reason of our visit etc. Also told them we want to get a view sided table etc. The lady told me if i can come 30 minutes before than my reservation time, that would be certain.So we did, we checked in and hang in cafeteria down stairs but unfortunately the table we sat was not we expected, and the lady who have us seat seem pretty lost.
2) food, my wife had high expectations on the food but that was a bummer for her end. She ordered lobster bisque which made without lobster, no lobster in it no taste of lobster , taste like one of these russian potato soups. I ordered carpaccio, it was okay, nothing special with it not bad too.
We ordered chicken entrees and mine was undercook. Also entire plate combine was not very tasty, that sweet potato puree with chicken is not the greatest match.
Overall i can say dont expect too much from food.
3) ambient: gorgeous view, absolutely stromer. Nicely designed windows.but inside restaurant is very dark. Dark in a point of you cant see your plate and your servers explaining you the food via flashlight. It would be done way better with side lighting. We made fun with it a while.
4) desserts: not much of choices, unfortunately poorly done and done incorrectly. Please read the description of the desserts on your menu. A big part of managing a restaurant is trying your own food, i guess manager of this one is in diet. Creme brulee was not only not maching with menu description but also done incorrecly so we served a burnt crust of sugar.
5) pricing, not bad . Its very fair because of view.
We paid 140$ on check and its normal for an anniversary dinner. Yes you can eat tastier food but the thats the entire catch of destination restaurants
Comparing with other two (TOP OF THE ROCK AND COMPASS GRILL) check was normal.
6) service, unfortunately very poor and unclassy. Lots of room for improvement.they can start from ensuring food runners not chewing gum all over your face and top of your food or louder than music playing around
I think would be fair giving 3 out of 5