Once check in i found the fan is not functioning. ...

Once check in i found the fan is not functioning. I call the reception and inform about the issue. They Immediately send technician to check the problem, when the technician says that cant repair, they immediately change the room for us.
Due to bring my uncle and aunty , the provide me connecting room.

The check in & check out service is very fast due to kiosk machine.
If there is any error due to check then need to refer to guest counter.
Very polite staffs.

Even the room and the bathroom are very small. The room is not smelly & its very clean .The customer service is very excellent.
Thanks to Genting management.
Appreciate your fast service.