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If you are coming from out of town - one word - DO...

If you are coming from out of town - one word - DON'T. I live 3 1/2 hours away, and found a car on their website, at what I thought was a good price. I called and set up an appointment to look at the car. I made it clear I was driving from out of town, and didn't want to make the drive if they couldn't assure me it would be available. Floyd assured me it would be and that he would have it washed and waiting on me at the front. I even called back and spoke with someone else and told them I was coming from out of town. A third person called me to confirm my appointment, and told me the same thing. A TOTAL OF 3 PEOPLE from the dealership told me it would be waiting on me when I got there. When I arrived (5 minutes before my scheduled appointment), you guessed it, someone else was looking at the car. They began negotiating for the car (with Floyd no less), and the dealership wouldn't begin working with me until they finished with the first customer. I walked out of the dealership before they finished negotiating with the other customer. I don't even know if they bought it, doesn't matter. I decided I didn't want to do business with people who didn't keep their word. And the price? By the time you add in all the extra fees they charge, the price was actually worse than the market. They charge a dealer admin fee, like everyone else (but a little higher than most), but they also add on a "GPS" fee and a reconditioning fee, both of which are several hundred dollars. A lack of integrity and they nickel and dime you - no thank you. I can't imagine how they deal with customers who have problems after the sale. I ended up buying a car from Carland Acura. They were the epitome of professionalism and very customer friendly. And competitive prices. I highly recommend going there instead of Global Mini. STAY AWAY FROM GLOBAL MINI!!!!

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