John McCarthy

Review of JRS EZ AUTO CENTER SANSONE JR'...

There aren't too many people left in today's fast ...

There aren't too many people left in today's fast pace world that can find the time to comfort a tough and stressful situation. Being a professional in the hospitality industry where the word YES is more that a three letter word. I found a rock star at Sansone Jr's 66 Automall, I found a person who shows passion for customer service, I found a auto sales person who stepped away many times to consult in our behalf for a very fair, honest and positive result. Manny knew very little about my personal life, yet in the time we finished with him, I felt as though I created a new friendship and trust, gaining a new great friend. He's is a true example to the kind of person you would want working for you.
Weeks previous to my visit, Manny and I chatted on how I could balance an out of state work situation, with the timing of my next day off back in New Jersey. I never felt rushed or hurried, I felt more a concern on getting back to New Jersey safe and the time will come when we could meet. Such a NO PRESSURE experience. It totally was worth the wait and the stream line lease return, in to a new lease was so hassle free. My wife and I could not be happier.
I would like to mention an ironic incident happened while waiting for the paperwork to be processed, I saw Manny's name plate on this desk, I questioned if he ever live in NY, he said yes, I asked him if he lived in West Chester county , NY, he said yes, I asked him if he had family in Ossining NY, he excited said yes. It was so out the blue that I asked if his family ever rented the upper level of the home in 1982 to help management transfers to an near by conference center. He said yes. The look on his face, 37 years later, set this man back in his chair with such amazement. I rented the upper level in his family's home, I worked with Manny in the conference center. The reunion, memories and now this renewed social and profession bond will continue, never to late yo rekindle the past with great memories. I knew well before the name questioning session, he was a great person, someone to trust admire and respect. His customer service is one of the best I have ever experienced. Jr. you got a great person working for you, hold on to him. Thank you!
Sincerely yours,
John and Susan McCarthy
Manalapan, NJ