Von Bailey Review of Cadillac Jack's Gaming Resort
Booked my room about one (1) month prior to my vis...
Booked my room about one (1) month prior to my visit. My dates of stay were September 13-16. My wife arrived on the 13th at 6:15 pm. We were shocked to find out our room wasn't even ready yet. I made sure check on time was 3:00 pm and was assured that it was.I stayed calm and told the lady I would get a drink and sit outside till our room was ready. I walked to the bar only to discover nobody was working. Really, a casino bar at 6:15 pm not open. I waited awhile and finally saw a waitress go behind the bar. She took pity on me and sold me a beer. At about 7:10 pm we were advised our room was ready. We gotgon the elevator to go to our room. This elevator looked like something from a movie. IT WAS FILTHY! ItIshould be notes the elevators were never cleanes the entire durarion of our stay. We got to our room. The room was clean and adequately apportioned. Due to an error on my part, it was discovered I had originally only booked our room for two nights. I called and asked to stay another night and was greeted with a 250.00 dollar bill plus a resort fee. On the morning we left we went to the valet to retrieve our car. The valet left and about ten (10) minutes came back without my car. The valet then proceeded to tell me she couldn't drive a Manuel transmission. Imagine, a valet who cant drive a Manuel. Anyway, I just called the manager. Supposedly we was in a meeting and would call me later. Needless to say, " I doubt it". EPIC FAILURE HILTON RESORTS!
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