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River Hills Counseling PLLC
Review of Peak Living

4 years ago

My 87 year old grandmother lives in a property man...

My 87 year old grandmother lives in a property managed by this company in Atlanta Georgia, Continental Colonies. Her experience since this management company took over a few months ago has been horrible. Requests that she has made for her apartment have gone unanswered and the property manager is very unresponsive and dismissive.

What led me to read reviews on this company was an incident that occurred today. My elderly grandmother was leaving the complex to go to a medical appointment and slipped and fell on a wet rubber mat at the entrance of the property. When other residents who witnessed the fall knocked on the door of the manager's office, she did not respond. It took knocking hard on the door a second time for the manager to open the door. When she did answer she was rude and told them to call the police and slammed the door in their faces.

Not only did the manager not come.out to check on my 87 year old grandmother, but she also hasn't made any attempts to reach out to my grandmother to check on her or to get my grandmother's account of the incident to write an incident report. Police reports have been made and legal action will be taken.

It is clear from the average rating of this management company that their hiring of individuals to represent their company leaves much to be desired.

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