I ordered flowers for Mother s Day online w a thir...

I ordered flowers for Mother s Day online w a third party eflorist. I went with a third party because they already had the relationships with the local florist.

I m located in Pennsylvania and not familiar with Bakersfield.

At first Mt Vernon called and said they could not take on the delivery as it was too far.
I explained that I used this third party site and I have no idea how far anything is in relation to their shop.

The manager heard my frustrations and said I want to make you happy, we will handle this for you.

I went from frustrated to extremely grateful. This is the type of customer service you only hope for.

Thank you for this and I will from now on call MT Vernon Florist directly anytime I want to send flowers to my mom.

Thank you Mt Vernon Florist.