M v. B

Review of Nefkens Utrecht BV

Yes, they were friendly at the counter at the comp...

Yes, they were friendly at the counter at the company. But first those telephonists for t scheduling appointments ... terrible ... Had to wait almost 3 weeks before they could schedule me for a turn ..

And once your car is in the workshop ... Grrr ... They can only come up with very expensive things that MUST appear to be made ... And then the final price ... swallow ...

I immediately got my car back when I heard what they thought they should do.

Immediately called another garage, which does not belong to the Nefkens group, and offered my car there for the same turn. I was able to bring my car the next day ... Yes, I went to an official PSA garage.

With them much more important things came up that had to be replaced. For example, brake discs. And things that, according to Nefkens, had to be replaced ... Oh, well, that's really unnecessary .. No, I had not said before that I had already visited another garage. That way I could compare it better. Yes, there were repairs that came out at both garages. But then the version at the PSA garage was considerably cheaper.

All in all, the garage transfer has saved me a lot of money and allowed me to leave with a much better and safer feeling.

My tip is also ... Make sure you know in advance what maintenance has been done to your car in the last 2 years. Do you feel it is not right? Feel free to offer your car elsewhere. After all, you can only spend your money once, at least I can ....

It is also a shame that the manager of the garage thought it was necessary, following this review, to contact me and attempted to have me remove this bad rating. If they do this with every rating they don't like ... Well, what are reviews for ...
The relevant manager claimed that he would otherwise have this review removed independently ... After 9 months it is still there. The conversation with this manager has not left me with a positive feeling ....