Brittney Wadsworth

Review of MY- Management

I will say that my husband and I experienced more ...

I will say that my husband and I experienced more negative than positive with My Management Company and the apartment complex off Madrona. We lived there for two years. Out of all the apartments I ve ever lived in, this one was the hardest one and we were very happy to leave. If we were still in Idaho we would avoid them. We paid our rent on time and complied with all rules and regulations Such as apartment checks, pest control, etc.

PROS: the application process was quick, simple and efficient. We moved from another state and Melanie was able to help us out with getting paperwork done. Also the tenant portal is easy to pay rent on and easy to communicate to management. The apartment had a cool set up and hardwood floors.

CONS: the night we moved in, the apartment had LOTS of damages that I m not even sure someone came in to check? Our first thought was did anyone come in here to clean and fix damages after the last tenants left? The sliding door blinds were a mess, window curtains had lots of broken pieces, hundreds of poorly patched walls from pictures, marks all over outside storage closet, gouges in the walls and floors... the previous tenants before us were charged $1000 for damages and I don t think management fixed anything.

Our neighborhood was pretty loud, annoying and obnoxious. We couldn t even leave our windows open for fresh air because everyone around us smoked and their smoke would waft in.... Our neighbors would scream next door, pound on the walls, stomp around and they even busted out the front room windows!

There s children playing in the parking lot all the time, no one watches them so they climb in the trees and on the parking cover. When cars come into the parking lot they kids don t respectfully move, they just stare at the car.

Also people are always trying to park in your assigned parking spot! Whether they are tenants or visitors.

There seems to always be a lot of trash around the complexes? I m not sure they have a groundskeeper, but if they don t they should. Lots of trash, leaves, and cigarette buds in the parking lot and it all gets shoved in the sidewalk curbs :(

There were multiple times we had to call maintenance to check on things. It took a long time for them to check on our air conditioner. The maintenance guy thought I was lieing about it not working at first? We lived in the upstairs apartment, had the air conditioning blasted in the middle of summer and the thermometer said 89 degrees!!! We dealt with it a few days until we called emergency maintenance and he finally said your right, there seems to be a problem and finally fixed it. We had a leaking toilet and cheap cupboards that continued to break off the track. We have also heard that there are also lots of apartments that have cockroach infestations. Our apartment didn t have that issue because we kept our apartment clean.

When we finally moved out, they kept most of our deposit for things that didn t really make sense. We moved during the middle of the Coronavirus timeframe and money is a big issue for everyone. $40 maintenance service charge, $99 for materials from Lowe s??. $200 for carpet cleaning, $85 for carpet cleaning again... for a total of $424 from our security deposit. We didn t really feel compassion or valued as tenants