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Review of Hilton Queenstown Resort & Spa

This is a re-review on my behalf. After a very unf...

This is a re-review on my behalf. After a very unfortunate first experience, we were invited back for the Hilton to redeem themselves - and what a contrast it was the second time round! The service was impeccable, the staff were knowledgeable and happy to help, check-in was simple and efficient, the room was even upgraded to a lakeview, such a wonderful bonus. Even with covid, and the inability to have a buffet breakfast, they were still able to provide a lovely banquet breakfast for each table. The only major downside to the stay, was the parking and lack of direction from the carpark to the hotel/rooms, which we found difficult to navigate our way to our room. Otherwise, it was a relaxing weekend, and I will definitely be staying with the Hilton in future - thanks Team!