Ma. Neleah De Guzman

Review of Trianon Hotels & Resorts Abu D...

Exhaust system at the washroom was not working wel...

Exhaust system at the washroom was not working well or not working at all. Maintenance guy (a pinoy) was sent to check but didn't do anything just said that a poor exhaust system was normal in the hotel. Bidet had a leak so the floor was always wet. Sofa and dining chairs had stains seemed messy. Standard supplies like slippers had to be requested for. AC control was not functioning. Fridge was not cooling properly. A staff said they were sending another fridge but it never came. Under the bed, it was too filthy. Dust mites could be everywhere. No safety vault. If not for the hotel's location, spacious room and nice housekeeping staff I would generally consider it the worst hotel in Abu Dhabi. Should train them to wash or sanitize hands before changing the beddings. Two weeks was a long, sad and pricey stay in a place of this kind. Not worth it. Never be here again unless total change happens.