This is my first time renting an apartment and to ...

This is my first time renting an apartment and to say I am disappointed is an understatement. I attempted to contact Panco Management directly via the contact us link on their web page and this was months ago, no response. The Point in Annapolis is dog friendly but the grounds are not suitable for walking your dog safely or hygienically. Not only is there glass all over the grounds frequently, there was a dead bird for over a week in one of the main "dog friendly areas." On the back side of one of the buildings there is plywood & a DirecTV dish that has been sitting there, also for months. I have complained when the trash can(s) were overflowing with dog waste and most recently because it doesn't look like anyone ordered dog waste bags they provided tenants with The Washington Post newspaper bags...AWESOME!

It took months for a transition strip to be installed between the kitchen & the living room leaving the possibility for damage to the corners of the carpet/tile for five plus months. One repair technician entered my apartment without contacting me first despite me having a not so friendly dog despite a note being left on the maintenance ticket to contact me before entering the apartment to allow me to put my dog away. These are just a couple of the issues I have had with this particular place.

My experience with The Point in Annapolis has been extremely underwhelming despite an overall friendly staff although the "management" takes weeks to get back to you if they do at all. My lease is up at the end of September and I will most certainly NOT be renewing. As a General Manager of a facility it is disappointing to see the wrong leadership in place for a place that could be run so well! I hope this helps someone in the future!