My friend and I stayed here for 5 nights during th...

My friend and I stayed here for 5 nights during the inauguration--one crazy week! The lobby was gorgeous, our room was beautiful, and love the hotel's history as a former post office. Service was overall very good, including room service several times.
A few relatively minor complaints: the bills should be easy to read but we found them confusing (i.e. credits are always in parentheses and vice versa--or so I thought). The rooms desperately need more storage... even some brass hooks on the wall would help. Sonali Patel is in the wrong profession. She didn't even smile when we checked in, come on. She has zero personality, but even worse, she seemed inconvenienced on two different occasions during our stay.
The hotel's location is exceptional including being directly across from the National Portrait Gallery. Its fun and unexpected design is hip but sophisticated. Jonathan, Nick and Chris Parker were wonderful--all went the extra mile also. Bellmen, valets and housekeeping were excellent.