Jo Ann Farver

Review of Novotel Zürich Airport

This is a sad disappointing hotel. My flight was c...

This is a sad disappointing hotel. My flight was canceled and I was sent here. The vouchers from swiss provide a "dinner" of pasta sitting in a hot water buffet tray and salad. Even if you wanted to order food and pay for it for yourself-- there isn't anything to eat apart from a "tart-like pizza"; yuky sandwiches; or a plate of cold cuts. And there is nothing around this very odd location.

The young women that sit at the front desk are surly and condescending to people who would have never been standing in this hotel if they were not sent my swiss air. One of them pointed her red polished fingernails at me-- telling me dinner was at 8 (she needs to learn her numbers in English). Dinner was at 6. Dinner was very sad pasta with mystery red sauce. Word to the wise AVOID THIS HOTEL AND IF SWISS AIR TRIES TO SEND YOU HERE REFUSE. I will send a version of this to swiss air and I will also post on lonely planet and trip advisor and frommers more broadly. No company should be allowed to run such a crappy operation.