Nicholas Ng

Review of Socialtext

Friendly service. But I had a 5pm reservation, sho...

Friendly service. But I had a 5pm reservation, showed up at 5:10 and was told that the car just needed to be washed and would take 5-8min. Instead it took about 50 min before the car was finally ready. I periodically asked for updates but kept getting told car is pulling up now. I would be ok if things were unexpectedly delayed, but being told 5-8 min then waiting 50 min with no explanation is unacceptable.