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Melanie Johnson

3 years ago

What a useless medical aid. The service you receiv...

What a useless medical aid. The service you receive from the customer care center is horrible. You hold for almost 30 minutes just to get told, there is no feedback on your claim. That is it. Topmed made a huge mistake to merge with them. After 3 calls and 1.5 hours on my phone. I still don't have feedback as to when my claim is getting refunded. Rediculous

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