Really bad experience. We had to wait just of the ...

Really bad experience. We had to wait just of the runway for 10 minutes while they cleared the gate, then another 10 minutes once we got to the gate (they needed to find someone to drive there bridge thing so we could get off?. When we got to baggage claim, there was yet another delay of about 20 minutes. Seriously the worst experience I have had at an airport. Other airports manage to plan these things just fine. Why is Midway so incompetent??