Noah Yoder

Review of TGI FRIDAYS, DFW AIRPORT

Disappointing branch of an otherwise good franchis...

Disappointing branch of an otherwise good franchise. The host was friendly and nice, gave me an accurate estimate of how long it would take to dine (which is important to know for travellers). I sat and waited long enough for another server to notice and ask if my server had been there to help me yet. I said no so she kindly took my food and drink order. I ordered the triple berry smoothie and the BBQ wings. They came quickly but were more disappointing than my high school GPA. I have pictured my smoothie next to my water because between the two I could have found more flavor in the water. I felt they had put a couple of pieces of fruit in a blender with a ton of ice and red food coloring. Or perhaps took the remnants of a real smoothie, topped it off with ice, blended it, and called it good. This was a tasteless slushie, at best. If you're going to charge your customers over $4.00 please give them a product worth that price. The wings came with less sauce than a Justin Beiber song. There is no way these wings were tossed in sauce after being cooked, unless the cooks are completely incompetent. I asked for more sauce and my server brought it quickly, and I wasn't charged for it which is why I'm giving two stars not one. The sauce that was brought to me was gooey. After my second wing, it became difficult to dip the wings and get the sauce to stick on. I've had honey runnier than this sludge. The wings themselves were tougher than oxyclean is on stains. The breading was very hard, almost stale.
As I was leaving a middle aged couple set down near me and ordered drinks. My server asked for their ID and they literally asked her 'are you serious'. The server then told them that a coworker of hers had been fired yesterday for not ID'ing a forty year old customer. This is ridiculous policy! I've worked security at bars and I've been a server so I understand the risk to both you and your business if you don't ID but anyone who looks older than thirty should not have to dig for their ID, even at an airport where it should be more accessible already.
Overall, not a good experience. Worst $19 I've ever spent.