Christa Beebout

Review of Mt. Vernon Florist, Inc

So disappointed in this florist! I used them for a...

So disappointed in this florist! I used them for a number of arrangements in 2015 without issue. Then I tried to order a nice funeral spray for my uncle's burial and it was nothing but problems. Order placed online on Monday morning; phone calls from the florist on Monday, Tuesday and Wednesday trying to get me to change the delivery date and agree to different colors than the choice I made online. Finally called less than 24 hours before the delivery was due at the cemetery to tell me the flowers didn't open enough to do the arrangement but they had no suggestions about what other arrangement could be done with the flowers they had on hand. After I cancelled my order, they still charged my credit card. Taking my business to another florist in Bakersfield for the future!