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Michelle H

4 years ago

I was at the Hyatt Regency Orlando for a 3rd year ...

I was at the Hyatt Regency Orlando for a 3rd year in a row to attend the annual "Family Cafe" conference for people with disabilities & their families. As always, the staff went above & beyond to ensure that all attendees were taken care of. This service was also extended to conference attendees that didn't stay at the hotel. Although I didn't have an ADA accessible room, we had plenty of room to navigate with two wheelchairs & a rolling walker. The restroom door was large enough to get both of my wheelchairs through. The bathroom was a little bit tight to navigate to access the tub, otherwise i had no difficulties in there. There was plenty of space between the beds to park either wheelchair. The beds were a tad bit high & would have been extremely difficult, if i had to slide transfer. I'm short, with long legs & i had slight difficulty "climbing" into bed, however an able bodied individual shouldn't have difficulty. My only complaint is one universal to"convention" hotels. The carpeting in the convention area is ultra plush & dense commercial carpet. This makes pushing anything with wheels difficult. This is not exclusive to mobility equipment, luggage, equipment carts, wagons, strollers, personnel lifts, etc...This type of carpeting is not conductive to moving wheeled items. I appreciate everything the staff puts into hosting this conference & would stay here even if i wasn't attending a conference on site.

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