Beatriz Arias

Review of Entrust Energy

Their mentioned prices are too good to be true... ...

Their mentioned prices are too good to be true... and their hidden fees are extremely stupid. If your bill is due on the 29th and you try to pay on the 27th, they say you can't... your bill will be charged on the 30th and that produces a late fee. Also, the TDU charges are incredibly high and according to them Centerpoint controls that charge but why is that with my previous company my TDU charge was so low for so much more electricity consumption? Now I believe this company is a scam. They gave a very low rate but charge me just as much for TDU. Good thing I didn't let my mom and my in-laws switch. Should've just stayed with Ambit... at least everything was staright up with them.