The Sebutzki

Review of Conrad Electronic SE

Preliminary: This is not an impulsive contribution...

Preliminary: This is not an impulsive contribution, but a repeated situation of many as I have already experienced it several times (or similar).

Wanted to buy a host usb cable for my tablet because, strangely enough, my tablet keyboard did not fit with the existing micro usb port.
When waiting at the service reception on the first floor, the few employees (50+) seem clearly too relaxed. The one leaned in the hi-fi department at a table in a conversation deepened the other had an endless consultation with a customer for a printer. Patiently I waited (with me meanwhile also 4 further customers), as the coworker - which was in the discussion with the potenziellen printer buyer - briefly at the receipt looked and something in the Pc typed. I looked at him, he out of the corner of my eye and deliberately ignored me.
Finally came a retired employee (about 20min later) (Trainee? Intern?) Who tried my problem to accept. First was first doubted that my laptop keyboard would not fit, then my tablet was wrong in the Internet search mask on the Conrad Internet presence entered, entered the USB host cable incorrectly and ultimately only searched for "something". Conrad did not have it on his website, that was basically not the case.

Apart from that, the assortment has the worst junk-level that is available for the most part to buy a lot cheaper on various Internet platforms. If I see 1.5m normal USB cable for 9,99Euro I already know.

Conclusion: The store has for me rather the mentality of a Gnadenhofes for junk and staff. Customer friendliness and service is virtually nonexistent.