mary felix

Review of Dufresne

STAY AWAY IF YOU WANT GOOD SERVICE......If I could...

STAY AWAY IF YOU WANT GOOD SERVICE......If I could give a negative rating I would. My experience trying to get service for my warranty has been deplorable. They took 3 months to service my bed and then they came with the wrong parts and now I have to wait another month or more to have my bed fixed. I have not been able to sleep properly for the past 3 months and lets add another month minimum to that. This is unacceptable. Every time I call them they keep saying they are trying their best. I feel the best thing for me at this point is to go buy a new bed because I will walk out of this experience with serious backpain, insomnia, and high blood pressure. Anyone I know I am telling them run from this company. Absolutely disgusting. I will never again buy furniture from there.