Extremely dishonest. Made agreement with them to p...

Extremely dishonest. Made agreement with them to pay for referrals/advertising. When it came to it they refused to pay saying that we never signed. I would stay away from them with a ten foot pole.
I see that you responded below and that does not change my opinion. Telling me that a contract needed to be signed and the procedures of booking groups AFTER I sent you thousands of dollars of business is not only CHEAP but also a CHEAT! I dealt with many other attractions this summer and NOONE renneged on their email or phone conversations.
I did deal with this in private conversation and since you refused to pay the money you owe I said I'd go public with this. It is a shame that you are forcing me to go public but I feel that I need to let people know that you are dishonest and refuse to pay. I'm not sure if the COVID19 dip in business made you desperate but cheating is not a way of having pride in your 40 years of business!