Had very bad experience here but was told it got b...

Had very bad experience here but was told it got better. Decided to call the nurse line to seek medical advise on my 5 year old autistic son with a GI problem. Info was taken but wasn't informed that it was over an hour for a call back!! My son has a serious medical history as told to thier call taker and had to seek other help after waiting for over an hour for no response! These are our children and thier health and safety matters! Personally may be for some but noe I'm convinced Childrens isn't a good place for us