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Overall, my experience with Friendship Ford was a ...

Overall, my experience with Friendship Ford was a positive one. I called ahead concerning a vehicle I saw online, and the salesman was upfront with me about it being in the shop and suggested another vehicle (same model) that they had on the lot. When arriving there, the salesman had two vehicles of the same model to look at, and I'm glad he did since the one I had planned to look at was really in rough shape on the inside. The other one was a one-owner locally owned and, even though it had more mileage, was in much better shape. Overall, the pricing of the vehicle was fair and the salesman was great. My issue was with the financing of the vehicle. My credit score (and my spouse's) was excellent. I was already informed previously that they had 32 lenders to choose from. With top tier credit scores, they financed at 6.5%. When I informed them I can go to a local credit union with our credit scores and get 3.88%, they said "Well, wait 3 months for the paperwork to go through, and then you can do that." They didn't offer to try anyone else or seem interested in getting us the best APR. If not for that, I would have given them 5 stars. I definitely will be refinancing through our local credit union! All in all, though, I am very pleased with the vehicle and felt the salesman was great with us which is worth the 4 stars.

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