C

Corissa Sharp
Review of SelectHealth

4 years ago

Select Health goes against caring for patients nee...

Select Health goes against caring for patients needs. I have been told over and over again just appeal for an authorization and it will go through. I have done that 3 times and they are still denying it, EVEN though I meet all the requirements given. They would rather see a patient suffer than have a surgery that would help make them feel better in life. They are all about keeping money in their pocket. All the do is take money from patients what happened to patient values "Integrity: We are principled, honest, and ethical and we do the right thing for those we serve" - No you don't. "Trust" - what a joke, I trusted you all to help me, I was wrong. "Excellence: We perform at the highest level, always learning and looking for ways to improve" - Another joke when I needed coverage you turned your backs. "Access: All customers receive the care and information where when and how they want it, with seamless coordination across the system" - wrong you turn your backs on your patients and the community. I need service and because I am going against your bottom dollar you are doing whatever you can to turn me away. I would highly recommend staying away if you have other options.

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