Ty Whitworth

Review of la Torretta

The room was great when we first arrived. When I g...

The room was great when we first arrived. When I got up to shower, it would not work. Calling the front desk went to a voice mail where I left a message and received a reply over two hours later. When I asked at the desk I got lots of I'm sorry and an inaccurate explanation as to the problem and ETA for resolution. Over 12 hours later the water issue was resolved. I understand things happen, but I am not one to raise a ruckus, and it is apparent the situation will not be made right with out one on my part. Toilets and showers are two of the primary reasons we stay in hotels. I could have slept in the car and been as fresh for my new days business.