The sales process, planning, and installation was ...

The sales process, planning, and installation was great. I never knew how much went into choosing windows. We were originally going to go with all white windows inside and out with no grills inside the panes. After talking with other companies, no one up to this point had even brought up other options for our home. We had received several estimates from local companies. I encourage anyone to do their research and choose a company that works for what they want and need. So to give someone a perspective, our home has 28 windows, yes no matter who I went with it was going to be expensive. Considering that we wanted to upgrade from the original single pane windows from 1971, anything would be an improvement. We quickly realized that we didn't want to have builder grade windows installed that would look just as outdated, or that wouldn't age well with our already older home. I was reluctant to even call for an estimate from Mr. Rogers because I always heard that they were expensive. I met with the sales rep and another sales manager and they were wonderful. Their down to earth conversations about my house, what options would accent the existing colors and the education about windows in general was great. Yes they are going to ask you to watch videos about the company and their product, but they aren't that long or that bad.

My wife wasn't able to attend the consult, so they rescheduled another consult on the weekend and opened the showroom for us, which was awesome. We originally were going to replace the widows like for like with double hung windows, but after looking at the different options we went with sliding widows in the areas that had two double hung windows side by side. We also decided to put grilles in the windows, but a more updated design. Also, instead of choosing white, we went with black on the outside and white on the inside since that compliments our brick. Once we narrowed down what we liked we talked about the price. Yes it was high and yes I was surprised, but I already had it in my head that windows should be cheap. All things considered I've realized that you get what you pay for and we invested back into our home and went with this company. I'm glad we did, the sales, measurement, and installation process was smooth and hassle free. The installation team were very nice guys and had a lot of experience installing windows. They were clean, professional, and I would trust them to install another project if I had one.

Overall I'm more than satisfied with the whole experience and would definitely recommend them over another company. Our windows look amazing, we can already tell the difference with sound, wind infiltration, and weather insulation. Also, on a side note we went with the higher end screens and love them, they look great and you can't event tell they are in. For reference the screens are in the sliding windows in the first and second picture, not the large picture window.

I included some photos of the large picture window in the front and the bay window we have in our kitchen. I also Included a before photo. No we have not started painting our trim, we just moved in recently.

Final thanks to James in sales, and Craig, Cody, and Anthony on the installation team.