Enterprise is my rental car company of first choic...

Enterprise is my rental car company of first choice, and typically offers excellent service and staff. My experience at the Raleigh-Durham airport was poor - the worst I've received at Enterprise. The outside shuttle waiting area at the Enterprise office was full of cigarette butts, gum, and other trash. The shuttle drivers, and the staff member to whom I returned the car were excellent. Waited a long time to get a car. The two staff members I dealt with to get the car were neither helpful or friendly as are most Enterprise staff members. Very poor customer service. I would not rent from this location again.