Mayjabeen Yazdani

Review of Holiday Inn down town dubai

Excellent service and staff. The manager Ahmad gav...

Excellent service and staff. The manager Ahmad gave us a special deal and was very co-operative and understanding towards our needs. This hotel is called The Excelsior Downtown now. The kitchen staff at the breakfast buffet were very kind and polite. Service was impeccable. In particular Vijay made sure we were served with extra hot fresh paratas everytime . He also made us feel very comfortable when we requested for anything , he would also make sure that the fruit was refilled always. We were very impressed as he was very professional. The rooftop swimming pool was clean and the showers were all in good condition. The room service was also very efficient. Overall we had a wonderful stay, location is excellent, would recommend to anyone.