Waited for over an hour and half to see a banker t...

Waited for over an hour and half to see a banker today, this is ridiculous! Managers should be helping the only banker they have available today instead of sitting in their offices! Management needs to look into this. Felt so bad for Jessica being the only banker available. She was super friendly and courteous. I could tell she needed a break as there was a long line of people waiting for her nonstop. She deserves recognition and raise for this. Thank you for your assistance Jessica!