Ashley Dahlke Review of Omni Hotel Las Colinas
We were forced to switch rooms after our first nig...
We were forced to switch rooms after our first night due to fire alarms not working from the 10th floor and below, when I asked how many people she had to move to different rooms she said only us. I find that really hard to believe out 8 floors of room we are the only one you had to move, curious to know why we were actually moved. Once we got to our new room our door was knocked on by staff about 4 separate times with i 30 mins and would keep knocking until we answered for no reason. Our key cards stopped working on 3 separate occasions which resulted us in to having to keep going downstairs to get knew ones. Every 5-10 mins there was this loud noise that would go off right by our door like a door was being slammed shut. I think its ridiculous that a nice hotel like this does not offer free wifi and they charge you in the end when you check out for using it. One morning I was in the lobby making a phone call and a bell hop came up to me and asked me if I was ready for a uber home. I said no I am a guest and staying at this hotel, he looked super surprised and walked away. After all the inconveniences we went through they didn't offer us anything not 10% off breakfast, or for lunch, absolutely nothing. I would never stay at this hotel again nor recommend it to anyone.
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