Pankaj Saha

Review of harbor Deli

To: Owner of Harbor Deli

To: Owner of Harbor Deli

I've been ordering from Harbor for over 2 years now but it turns out that today is the last day. The food is great and the selection is countless, no question about that. But over the course of the 2 years, Harbor has incorrectly prepared my orders around 5 times. I understand, mistakes happen due to volume, especially around lunchtime - they have replaced the meals those 5 times and I am satisfied as a customer for that.

But today I was told straight up to "not take it the wrong way and to not order from there" after messing up my order yet again. The receipt clearly states my order correctly (as it did every other time) and it was NOT prepared to how they accepted the order.

Just so the owner understands, I don't need my money back as as it was offered in exchange me suspending orders from there. It is about principal and to be frank, your employee was quite rude. If an incorrect order was given to me, am I to just deal with it and eat it? FYI every single time I offered to return the incorrect order, but it was declined and it ended up in the garbage.

One of the times I ordered a Chicken Philly and they delivered a Steak Philly - which eating beef is against my religion. Don't blame the incompetence on the customer if you take the order correctly and the kitchen produces it incorrectly. You may want to have a bit more oversight in your kitchen. Anyway, thank you for time.

________________________________________

Your response does not make any sense because the electronic labels you print state the correct order but it is not made according to that. So it is not a matter of me changing anything - I don't call you back to make changes after you take it down the first time. Again, you take down the order correctly but it is not made that way on the few instances referenced above. Anyway, I thank you for your time and will not be placing any orders with you as per your request.