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Dudy Bar-Tal

3 years ago

Here s the thing. The castle is nice, and it is a ...

Here s the thing. The castle is nice, and it is a great Napa attraction. PLEASE MIND, the castle is not old, or historical. It s been built 15 years ago. It is a good background for Instagram/Selfies especially on sunny/clear sky days. BUT BEWARE of the TOURS. DO NOT BOOK THE TOURS. The tours are a rip off. You can tour the castle on your own and later do the wine tastings. The torture chambers are just rooms with stuff they bought from eBay. No one was tortured in these rooms well, you can actually say we were tortured. We took the guided tour yesterday. Our guide Audi was unprofessional, rude, and he knew about wine what you can read on Wikipedia and he rushed the 2-hour tour to a point I lost the group and he didn t let anyone call for me. He also held a MONSTER can in his hand the entire tour, and looked all irritated, full of caffeine, almost as we disturbed him. He did not give time to take photos. When we arrived, we asked to go to the restrooms, but he did not wait, he said catch up with us . Later he asked the group a few questions about wine, and when we didn t know to answer he said: you guys really don t know a lot, do you! . DUH! That s what you are here, you arrogant smug. When I confronted him about his bad behavior, he said I am interfering with the group and called his manager. He did not even have the courtesy to apologize. Do yourselves a favor and AVOID THESE TOURS especially AUDI. Castle Nice, Tours BAD, REALLY BAD EXPERIENCE. Thank God for his manager, Sam, who at least had the courtesy to treat us nicely.

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