Hands down the best customer service I have ever e...

Hands down the best customer service I have ever experienced globally. Hotel has breathtaking views of Cairo. Located right on the Nile. The restaurants were amazing. Tried one each night we were there and our palates were mesmerized. We got Moroccan tea and fresh bread every night. There is a currency exchange ATM in the lobby for your convenience. There was no need to leave the hotel. The clubs were nice and centrally located on the premises. The cafe in the lobby had some of the most delicious desserts I have ever had. The room was comfy and spacious and room service was efficient. The sauna and pool was avaerage but once again the customer service took it over the top. Security is tight. Will definitely recommend this hotel chain.